Riitu Chugh talks of 5 Pointers for Crafting a 21st Century Brand

Way back in the year 1970 – Stephen King’s seminal essay – “What is a Brand”  (watch his branding master class here) described a brand as a personality, a set of intangible added values that consumers can relate to beyond features and functionalities. According to him “People choose their brands as they do their friends. […]