TripAdvisor Removed My Post About Rape At Resort, Says Woman

Sunset on Las Canteras

Trip Advisor has removed a post from its site written by a woman who had allegedly been raped. Kristine Love wrote that she had been raped by a security guard at a resort in Mexico, only to find that the post has been removed.

TripAdvisor CEO Steve Kaufer wrote on LinkedIn that the company had apologised to her.

In reply, she said, “I’ve yet to hear a word from TripAdvisor, and certainly not an apology!”

The so-called apology must have been a press release that the company released on November 1, she says. TripAdvisor had justified removing the rape claim from its website, saying that it was “hearsay”.

Love said that she had written the post to protect other travellers. What is shocking is that someone else was also raped at the same property six months after Love had visited it

“Six months after my warnings were deleted, my nightmare and motivating reason for pursuing this criminal became reality,” Love wrote. “I was contacted by the parents of a 19-year-old girl from New Jersey who was also raped by a security guard at the same property while on vacation with her family … Since the family owned a travel agency and significantly relied on the reviews of TripAdvisor both in their business and personally, I am quite confident this would have never occurred had my story NOT been removed,” she said.

TripAdvisor has now decided to include warning badges on resorts which caution travellers about media reports or events that have taken place at the resort

The company’s main revenues come from hotel booking on the site. According to the Milwaukee Journal Sentinel, many users have had their negative posts blocked from the site. These posts are about terrifying experiences, injuries and others.

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